As a Quantitative Project Manager you are the key player on the project. The client will seek your advice, trust your judgment and value your opinion. You need to be a strong client communicator, who’s organised, methodical and numerate. You will be ultimately accountable for successful project management and delivery. You will have enthusiasm for your client(s) business, bringing your knowledge and expertise to bear in your management of the projects you are assigned to. The role requires a high level of problem solving offering solutions to your team, clients and other departments. You will also be managing some of the more complex projects yourself and therefore need to have a very hands on approach and attitude. In doing so, you are also expected to provide clear goals and direction to the team and lead by example. You will need to coordinate with both internal and external teams and manage a project coordinator on bigger and more complex studies.
DUTIES & RESPONSIBILITIES:
As a Quant Project Manager your role encompasses the following:
- Responsibility for the management and control of projects allocated to you, from commissioning through to delivery, booking projects and planning resource, working with external and internal teams, translations, DP, coding, facilities and recruitment agencies as well as monitoring field work progress, ensuring that M3 achieves and exceeds client expectations throughout.
- Financial Management of Project Budget /costs. You need to make sure that all external vendors are within budget and aim for a 35% profit on each individual project.
- Partner Management. You will be responsible to seek and commission eligible partners for your projects – coders, DP companies and translation agencies for example. You need to through diligence work with these partners to make sure they deliver to the M3 Standards for client servicing.
- Responsibility for guiding Project Coordinators set up working with you on projects.
- Comply with M3’s operating procedures and ensure all practices and systems follow the ISO Accreditation.
- The Project Manager will ensure, through efficient team management and their own administration, all jobs are carried out within agreed timing schedules and budgets to the level expected by both the client and M3.
- Client services. The Project Manager should strive to provide excellent client services on all jobs and to gain high scores on our Client Satisfaction Survey.
- Internal work. The Project Manager should strive to work in compliance with M3’s internal processes and within the MR system.
- Knowledge of the Client’s Business - Project Managers should have a good knowledge and understanding of their Client’s business.
- Client Management - They should be comfortable working with the client and be able to hold their own when necessary; displaying judgment as to what extent they can commit M3 to deliver the project as briefed.
- Project Management - An essential element of project management is the ability to set up both the client’s and internal team’s expectations. The quest should be to effectively manage the client’s expectation of the work, and aim to exceed this where possible
- Meeting/ Conference Call Preparation - All documentation and updates likely to be required in the meeting/call are the responsibility of the Project Manager to ensure that they are present and to the best standard possible given budgetary and time constraints.
- Team Working - The Project Manager is the central co-ordination role of the team, providing accurate briefing and ensuring that information is available when required by their team leader or other departments.
- People Management - The Project Manager must be able to set up project team specific development programme(s) to enable team staff to reach minimum standards.
- Financial Management of Project Costs - Ensure timely and profitable quoting and subsequent invoicing of all jobs/projects and the efficient management of jobs prior to final invoicing.
- Inspiring Relationships with Partners/Suppliers - When M3 works alongside other partner companies, it is expected that the Project Manager is able to demonstrate at an administrative and implementation level, a total understanding of their role such that it inspires total confidence and respect.
- Information and Data Management - In the quest to constantly improve our service offering (especially in terms of our database panel) it is expected that a Project Manager should provide all relevant information to data management including records of respondent attendance.
- Quality First - This individual is expected to demonstrate enthusiasm and pride in constantly improving the quality of production of every project that M3 delivers. As such they should have relationships based on mutual respect and trust with other departments, in particular the Fieldwork team.
Director of Operations
Full Time – 37.5 hours
25 days annual leave, subsidised gym membership, group life cover at 4X salary, pension scheme, cycle scheme (after probationary period), childcare voucher scheme
To apply please send your CV to: MP_HR@eu.m3.com