The remit is to develop business within a portfolio of named accounts (typically 4 to 6). There is significant existing business within these accounts but the drive is for further growth by greater penetration in Europe and expanding to brands where M3 has limited engagement. The promotional Digital Services include, but are not limited to, edetails, medical education, on line closed loop marketing, hosted content digital advertising, analytics and outcomes. The role has significant support through an account management team who deliver existing programmes, and a Business Solutions team who provide detailed customer information as well as supporting the development of leads.


  • Development and implementation of personal sales plan to meet account targets
  • Management of sales activities within the market
  • Retention and growth of existing business and acquisition of new business
  • Overseeing delivery of successful programmes for your accounts to maximise repeat business and account growth
  • Target: Achieve/Exceed revenue and gross margin target
  • Relationships: Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication 
  • Business Understanding: Manage a portfolio of customers, gaining an in-depth understanding of their business issues and how M3 can help address them
  • Financial reporting: Maintain a detailed understanding of the financial status of your portfolio including revenue and billings status
  • Account Plans: Ensure account plans and account reviews for each customer are kept up to date
  • CRM: Manage an accurate personal sales pipeline within the company CRM system
  • Forecasting: Provide weekly, monthly and quarterly forecasts to the business
  • SLA: Work closely with account teams to ensure that the customer is receiving the highest level of service and excellent delivery of campaigns
  • Communications: Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
  • Metrics: Gather, monitor and analyse campaign performance data, providing detailed and useful information back to the customer
  • Cost Management: Ensure individual campaigns are delivered within budget tolerances
  • Exhibitions: Responsible for representing M3 as a delegate at relevant exhibitions, conferences etc



  • Possess Challenger sales skills with focus on solution-based B-to-B business propositions for medium to large corporate clients
  • Fact-based critical thinker
  • Strong analytical and problem solving skills
  • Proven ability closing average £100k+ transactions using evidenced-based proposals
  • Builds strong client relationships
  • Self-disciplined and able to manage multiple-transactions efficiently
  • Strong digital literacy, understanding of current internet technology and digital solutions
  • Knowledge of the global pharmaceutical industry and healthcare market
  • Evidence of success in building and maintaining commercial partnerships
  • A clear concise communicator


  • Educated to degree level or equivalent qualification / industry experience
  • To have a track record of working within marketing or communication based solutions to the pharmaceutical industry
  • Experience of selling digital solutions
  • Evidence of success in sales/commercial negotiations with UK/regional healthcare industries


Business Development Director/Head of Sales


Full Time – 37.5 hours


Generous uncapped sales commission, 25 days annual leave, subsidised gym membership, group life cover at 4X salary, pension scheme, cycle scheme (after probationary period), childcare voucher scheme

To apply please send your CV to: